Refund policy
Baqi Apparel | Refund & Return Policy
1. ALL SALES ARE FINAL
Because Baqi Apparel products are custom-manufactured to order, we do not offer returns, refunds, or exchanges for "change of mind" or incorrect size selection.
Because Baqi Apparel products are custom-manufactured to order, we do not offer returns, refunds, or exchanges for "change of mind" or incorrect size selection.
2. SIZING & FIT
It is the customer's responsibility to review the specific Size Chart provided on each product page before completing a purchase. Our garments are designed with a specific aesthetic and fit (e.g., heavyweight, oversized); please ensure you select your size carefully to achieve your desired look.
It is the customer's responsibility to review the specific Size Chart provided on each product page before completing a purchase. Our garments are designed with a specific aesthetic and fit (e.g., heavyweight, oversized); please ensure you select your size carefully to achieve your desired look.
3. DAMAGES & DEFECTS
We take pride in our quality. If your item arrives damaged, defective, or if you receive the wrong product, please contact us at baqiofficialco@gmail.com within 7 days of delivery with:
We take pride in our quality. If your item arrives damaged, defective, or if you receive the wrong product, please contact us at baqiofficialco@gmail.com within 7 days of delivery with:
- Your Order Number
- A clear photo of the damage or the incorrect item received
Upon verification, we will evaluate the issue and send a replacement at no cost to you.
4. CHARITABLE CONTRIBUTIONS
A portion of every sale (10% of the retail price) is committed to Children of Persia immediately upon purchase. Because these funds are donated to charity, they are strictly non-refundable.
A portion of every sale (10% of the retail price) is committed to Children of Persia immediately upon purchase. Because these funds are donated to charity, they are strictly non-refundable.
5. FRAUDULENT DISPUTES
As outlined in our Terms of Service, any customer who initiates a fraudulent chargeback (e.g., claiming "Item Not Received" when tracking confirms delivery) will be subject to a $100.00 Administrative Recovery Fee.
As outlined in our Terms of Service, any customer who initiates a fraudulent chargeback (e.g., claiming "Item Not Received" when tracking confirms delivery) will be subject to a $100.00 Administrative Recovery Fee.